Can I get my order before Christmas?

During the Christmas season we deliver almost all our items via UPS Ground. UPS does not guarantee on-time delivery of Ground shipments during the holidays, but in our experience it’s been remarkably on time, even during the pandemic. Some smaller items we deliver via US Mail during the holidays – First Class earlier in December, and Priority in the days before Christmas.  

UPS

To get items delivered on or before Friday, December 24, order before:
Yellow Area (1 Day): 10am PST, Thursday, December 22
Mustard Area (2 Day): 10am PST, Wednesday, December 21
Green Area (3 Day): 10am PST, Tuesday, December 20
Red Area (4 Day): 10am PST, Monday, December 19
Orange Area (5 Day): 10am PST, Saturday, December 17

Shipping and Returns

We make every effort to ship your order within 2-4 business days of receipt, providing we have it in stock.

We ship most items UPS Ground, and occasionally US Post.

Click Here for USPS Priority Mail Delivery Schedule… 
(the origin zip code to enter is 98070)

Please allow 4-5 weeks for delivery if your order includes a custom-made item. This includes the following: lay robes, koromo, rakusu, zagu, kesa, belt, ceremony whites.

International Shipping

Since 2002, we have shipped all over the world. We’ve sent cushion sets to Great Britain, Rin Bells to Brazil and Lay Robes to Japan. International rates are calculated at checkout. We use USPS International which has the best rates.

Please email us at office@stillsitting.com with any questions. No matter where on the globe you call home, we are happy to ship you what you need. If you live in Bolivia, Angola or Kazakhstan, we look forward to hearing from you!

Returns and Exchanges

You may return most items you purchase from Still Sitting within 30 days of delivery for a full refund. If the return is a result of our error, we will refund your return shipping cost. If there is no error on our part, you pay the return shipping. The only items you may NOT return freely are those that are made to order, any robes that we require measurements for, and custom-made cushions. If however you are dissatisfied due to an error we have made in your custom-made order, you may return the item within 30 days of delivery, and we will refund your return shipping costs.

Please send your return to:

Still Sitting
9130 SW Cemetery Road
Vashon, WA 98070