Shipping and Returns

Production Time

We make every effort to ship your order within 2-4 business days of receipt, providing we have it in stock. In December we make every effort to ship same day or next day.

We ship large items (zabutons, multiple cushions, large statues) via UPS Ground, and other items US Post.

Please allow a 6-7 week production time for delivery if your order includes a custom-made item. This includes the following: lay robes, rakusu, zagu, kesa, and ceremony whites.

Holiday Shipping 2023 🎄

UPS

To get UPS items (Most orders that include a meditation cushion) shipping to the continental US delivered on or before Friday,
December 22
, order before:

Yellow Area (1 Day): 10am PST, Thursday, December 21
Mustard Area (2 Day): 10am PST, Wednesday, December 20
Green Area (3 Day): 10am PST, Tuesday, December 19
Red Area (4 Day): 10am PST, Monday, December 18
Orange Area (5 Day): 10am PST, Friday, December 15
Grey Area (6 Day): 10am PST, Thursday, December 14

*(One wrinkle: in many metropolitan areas UPS now delivers on Saturday. If you live in a Saturday delivery zone, you’ll have an extra day to order. If, for instance, you live in a Red Area Saturday delivery zone, you have until Tuesday, December 19)

USPS

To get USPS items (most orders that don’t include a cushion) delivered to US addresses on or before Saturday, December 23, order
before:
Dark Blue Area (1 Day): 10am PST, Friday, December 22

Medium Blue Area (2 Day): 10am PST, Thursday, December 21
Light Blue Area (3 Day): 10am PST, Wednesday, December 20
Click Here for USPS Priority Mail Delivery Schedule… 
(the origin zip code to enter is 98070)

International Shipping

Since 2002, we have shipped all over the world. We’ve sent cushion sets to Great Britain, Rin Bells to Brazil and Lay Robes to Japan. International rates are calculated at checkout. We use USPS International which has the best rates.

Please email us at office@stillsitting.com with any questions. No matter where on the globe you call home, we are happy to ship you what you need. If you live in Bolivia, Angola or Kazakhstan, we look forward to hearing from you!

The shipping we charge does not include Taxes and Custom.

Returns and Exchanges

You may return most items you purchase from Still Sitting within 30 days of delivery for a full refund. If the return is a result of our error, we will refund your return shipping cost. If there is no error on our part, you pay the return shipping. The only items you may NOT return freely are those that are made to order, any robes that we require measurements for, and custom-made cushions. If however you are dissatisfied due to an error we have made in your custom-made order, you may return the item within 30 days of delivery, and we will refund your return shipping costs.

Please send your return to:

Still Sitting
9130 SW Cemetery Road
Vashon, WA 98070